Shipping policy

Last updated: 2026-06-16

If you ordered from us as a consumer, this page explains where we ship, what it costs, and when to expect your order. The full conditions are set out in our General Terms and Conditions of Sale.

Professional customers placing orders in the course of their business activity should refer to Article 9 of their dedicated General Terms and Conditions of Sale (B2B).

Where we ship

We currently ship to France, Belgium, and Portugal. We’re planning to extend delivery to more destinations soon — if you live elsewhere and would like us to let you know when we reach your country, drop us a line at support@leligne.com.

Shipping costs

Free of charge, with no minimum order. The shipping cost shown at checkout is always €0.

How long it takes

Allow 5 to 8 working days from order to delivery. Delivery times are indicative and run from the date we send you the dispatch confirmation email; they may extend slightly during peak periods or in case of unforeseen carrier delays.

Whatever happens, we will deliver your order no later than 30 days from the conclusion of the contract, in line with EU consumer law.

Please double-check your delivery address and contact details when you place your order — we cannot be held responsible for delays or failed deliveries caused by an incorrect or incomplete address.

Tracking your order

As soon as your order leaves our workshop, you’ll receive a dispatch confirmation email. Where the carrier provides one, this email will also include a tracking link so you can follow your parcel along the way.

If no one is at home

If you’re not in when the carrier comes, they’ll usually leave a notice with instructions to schedule a redelivery or collect the parcel at a nearby pickup point. Please act on this notice promptly — parcels left uncollected past the carrier’s deadline will be returned to us.